Shipping & Handling

We ships worldwide to nearly every country across the global, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.We also offer free flat rate shipping on all our products to most destinations.

Order Successful

After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

Processing

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment. We are happy to announce that now most orders can be shipped out within 72 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability.

Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.

Shipping

Q Howlong will my hair be shipped after I place an order?

Our shipping lead-time is 3-7 working days. Normal stock: 13x4 HD lace frontal wigs, 13x6HD lace frontal wigs, HD lace Frontals, HD lace closures, hair bundles . If the order adds the custom service, which will need moreextra 5-15 days to be ready for shipment.

Q Whichexpress do you use? How long can I receive the parcel?

We use DHL,FedEx or UPS. Generally, the package will be delivered within 3-7 businessdays.

Q Do Ineed to pay the shipping fee?

Our shippingfee is free. However there are some areas that need to charge the remote fees25$

Q Can youprovide the Overnight shipping service

Sorry forthat, we did not have the overnight service. The fastest delivery time is 3-4 Business days.

Q Can Ireceive the parcel on Saturday or Sunday?

The DHL and FedEx are weekend off. If the parcel has beenarrived your city, you can go to the local sites to check it and take itby yourself.

Q I am ina remote area, can you ship it?

Generally, wecan ship to most of the countries and regions worldwide, but individual placesmay be charged remote fees. If the zip code in the area can’t be found on theexpress delivery system, we will not be able to ship it.